Return & Refund Policy

At 【请替换：店铺名称】, we want you to be fully satisfied with your purchase. If a product that qualifies does not meet your expectations, you may request a return under the conditions outlined below.

Return Timeframe

Return requests must be submitted within 14 days from the delivery date.

Return Requirements

To be eligible for a return, the item must:

Be unused and in its original condition.
Include the original packaging, when applicable.
Contain all original parts, accessories, and materials.
Not show signs of damage caused by improper use, installation, or handling.

Returns that do not meet these criteria may be declined.

Items Not Eligible for Return

The following products are excluded from our return policy:

Customized or personalized products.
Digital products or downloadable content.
Gift cards.
Final sale or clearance items.
Products that have been used, installed, modified, or damaged.

Refund Process

After we receive your returned item, it will be inspected to verify that it meets the return requirements. If your return is approved, your refund will be processed to the original payment method within 5-10 business days.

Please note that the timing for the refund to appear in your account depends on your payment provider or financial institution.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, incomplete, or incorrect item, please retain the product and original packaging while we evaluate the issue.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a confirmed product defect, damage, or an error on our part. Shipping fees will be calculated and displayed at checkout.